Data We Hold and How We Use It
When you open an account with us, we collect the information needed to verify your identity and keep your account secure — your name, contact details, and the credentials you set. Every time you deposit or withdraw using JazzCash, Easypaisa, or Raast, a transaction record is
-
1
created on your account wallet. We hold that record to process your request, prevent fraud, and respond to any dispute you raise. We also log device identifiers and session activity — the browser or app version you're on, your IP address, and timestamps — so we
-
2
can detect unusual access patterns and keep your account safe across devices. We do not sell your personal data to third parties for marketing. Data shared with payment processors is limited to what those processors need to complete your transaction. Where local law in Pakistan requires
-
3
us to retain certain records, we comply with that requirement. Availability of our services depends on local law and eligible regions. If you have questions about what we hold on your account, the contact paths in the support section below are the right place to start.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.